Terms & Conditions

1 Acceptance of Terms

By accessing the Hafiz Abdul Khaliq & Co. website and submitting wholesale inquiries, you agree to be bound by these Terms & Conditions. These terms govern all business interactions, quotations, and transactions conducted through our platform and WhatsApp communication channel.

If you do not agree to these terms, please refrain from using our website or contacting us for wholesale business.

2 Wholesale Business Nature

Hafiz Abdul Khaliq & Co. operates exclusively as a B2B wholesale supplier. Our products, pricing, and services are intended for:

• Retail shop owners and distributors
• Wholesalers and bulk buyers
• Hospitality and food service businesses
• Corporate gifting procurement teams

We reserve the right to refuse service to individuals who do not meet wholesale business criteria.

3 Product Availability & Catalogue Disclaimer

The product catalogue displayed on our website represents commonly traded wholesale dry fruits in Pakistan. It does not constitute a guarantee of current stock availability.

• Product availability is subject to seasonal harvest cycles and market conditions.
• Grades, sizes, and varieties may vary between batches.
• All prices, minimum order quantities, and packaging options are confirmed only via direct WhatsApp quotation.
• We reserve the right to modify, add, or remove products from our catalogue without prior notice.

4 Quotations & Pricing

All wholesale quotations provided via WhatsApp are:

• Valid for the specific batch and grade quoted at the time of offer.
• Subject to change based on market fluctuations, currency rates, and seasonal availability.
• Exclusive of delivery charges unless explicitly stated otherwise.
• Not binding until both parties confirm the order details in writing via WhatsApp.

5 Orders & Payment

Wholesale orders are confirmed only after:

• Mutual agreement on product, grade, quantity, and price via WhatsApp.
• Receipt of agreed-upon advance payment or full payment as per terms.
• Written confirmation of delivery address and timeline.

Payment methods accepted will be communicated directly during order confirmation. We do not process payments through the website.

6 Delivery & Logistics

• Delivery timelines are estimates based on current logistics capacity and destination.
• Buyer is responsible for providing accurate delivery address and contact information.
• Risk of loss transfers to buyer upon handover to the designated carrier or upon pickup from our warehouse.
• Delays caused by weather, road conditions, customs, or force majeure events are beyond our control.

7 Quality Assurance & Returns

We stand behind the quality of every shipment. If you receive products that do not match the agreed-upon grade or specification:

• Contact us within 48 hours of receipt with photographic evidence.
• We will investigate and propose resolution (replacement, credit, or refund) on a case-by-case basis.
• Returns are not accepted for buyer's remorse, incorrect ordering, or changes in business requirements after confirmation.

8 Limitation of Liability

Hafiz Abdul Khaliq & Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the specific order in question.

9 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from business transactions shall be resolved amicably through direct negotiation, or if necessary, through the courts of Swat District, KPK.